Understanding cloud sync features, benefits, and how it works
Cloud sync connects your local Pinger agent (desktop app or Docker) to Pinger's cloud service. Your agent checks in every 30 seconds, reporting device status and receiving configuration updates. This enables remote monitoring, automatic alerts, and internet outage detection.
The cloud expects to hear from your agent every 30 seconds. If your agent stops checking in for 90 seconds, the cloud knows your location's internet is down and sends you an alert.
This works even when your local system can't reach you - the cloud handles the alerting.
No SMTP configuration needed. The cloud handles all email delivery automatically with mobile-optimized templates.
Access your monitoring dashboard from anywhere at ping.wbmtek.com
Manage unlimited agents from one dashboard. Perfect for organizations with multiple buildings or remote sites. Each location reports independently, and you see everything in one place.
Changes made in the web dashboard sync to your agents automatically. Add devices, update settings, or configure alerts from anywhere - your agents receive updates within 30 seconds.
All alerts are stored in the cloud for 30 days (free tier). Review past incidents, identify patterns, and track uptime trends over time.
Your agent pings devices on your local network every 15-30 seconds. This happens locally and doesn't require internet.
Every 30 seconds, your agent sends a "heartbeat" to the cloud with device status updates. The cloud records this and resets a 90-second timeout timer.
The cloud compares device status with previous state. If a device went down or came back up, the cloud sends email alerts according to your alert rules.
The heartbeat response includes any configuration changes from the dashboard. Your agent receives new devices, updated settings, or alert rules automatically.
If your agent stops checking in (internet down, power out, etc.), the 90-second timer expires. The cloud marks your agent as offline and sends an "agent offline" alert.
Choose standalone mode if: