Overview

Pinger ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our network monitoring service.

Information We Collect

Account Information

• Email address (via OAuth provider)
• Name and profile information (via OAuth provider)

Monitoring Data

• Device names and IP addresses you configure
• Device status (online/offline)
• Agent metadata (name, location, version)
• Alert history and timestamps

How We Use Your Information

• Provide network monitoring services
• Send email alerts when devices go offline
• Display monitoring data in your dashboard
• Improve our service and user experience

Data Security

We implement industry-standard security measures including:

• HTTPS/TLS encryption for all data in transit
• Encryption at rest for stored data
• API key authentication
• OAuth 2.0 for user authentication

Data Retention

We retain your data as follows:

• Alert history: 30 days (free tier)
• Account information: Until account deletion
• Device configurations: Until manually deleted

Third-Party Services

We use the following third-party services:

• Clerk for authentication
• AWS for hosting and infrastructure
• AWS SES for email delivery

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data

Contact Us

For privacy-related questions or requests, contact us at: support@wbmtek.com